Tuesday, March 20, 2007

Problem with cheap Air Fare

Have you ever travelled with these cheap Airlines like Air Deccan, Sahara Airlines or Spice Jet? If not then please do not even try it. I had an horrifying experience with Air Deccan. These day you have so many websites coming up where you can avail very good discount on air tickets. Websites like makemytrip.com, cleartrip.com, filghtraja.com, yatra.com etc are doing good business in terms of revenue.


I booked my ticket from makemytrip.com in the month of January. I was so happy to get a cheap air ticket from Mumbai to Delhi. But all that change when I arrived at airport to board my flight. The flight was delayed for more then 3 hours with out any reason. The crew was least helpful. There was hardly any leg space between the seats. All in all a horrible experience. My advice to you all is avoid Air Deccan as far as possible. I wrote to Air Decaan as well as to makemytrip.com regarding my experience. Makemytrip.com has replies to me and I am still to get an answer from Air Deccan. These cheap flights really suck.

The only good point regarding the cheap air tickets I came across was online booking of makemytrip.com

-Stella

52 comments:

Geeta Eral said...

Hi Stella,

Thank you for writing about your experience. We are glad you found the online-ticket booking experience at Makemytrip satisfactory.

Can quite understand the harrowing experience you must have had due to the flight delay. Apologies and sympathies.

Looking forward to make your trip again, hopefully with better luck next time!

Regards,

Geeta Eral
Manager - Customer Delight
Makemytrip.com
Mobile: +91 9910361221

Stella said...

Thanks for your comment Geeta. I appreciate your response and the team that is behind makemytrip.com. I never expected that someone from makemytrip.com would comment on my experience here on my blog. Hey how did you find my blog?

You have just earn Stella Roy as life long customer of makemytrip.com. This is how a ideal customer support should be! You are really a delight as your Title suggests!

Warm Regards,
Stella Roy

Anonymous said...

Hi,stella,This is seenivasagam.it was nice to read ur flying exp with Air Deccan.
I understood ur feelings that u badly hurt due to their improper service.First thing is that there shouldn't be any unnecessary delay.Air Deccan should know that as it provides low cost transport,it sholdn't take advantage in keeping timings.Time is TIME....

Then when you come to facilities offered by Air Deccan,as it is LCA(low cost airlines) u can't expect there shold be Number of cabin crews to help u up, if u think it is mandatory then it is like breaking their rules(like if they employ more cabin crews for LCA, then they need to pay more amt to them).so u needn't expect that.

Another thing u must keep in mind is that "Air Deccan is the only Airlines which introduced LOW cost carrier service(LCCS) in INDIA" .It
tremendously revolutionised the indian pvt aviation sector ,after that many new startups like PARAMOUNT AIRWAYS,GO AIR...etc dived into this profitable BUSINESS and also helpful to INDIANS in terms of time saving.U have mentioned King Fisher is Low cost Airline,i think it not so. This r all just my views on your feelings. HOPE TO HEAR REPLY from u WITH MORE Excitement.
my email: seenivasagam_v@rediffmail.com
Have a Nice Day!!!
by
seenu.

Anonymous said...

I fully agree with seenu's comments.

Venugopal

Amol Aswar said...

Hi I Amol Aswar i think it's work of all bookies and i'm sure many Pak cricketers are also involve in his death.


amol

srikanth said...

Hai stella,

Thanks for giving this information that not to travel in these air lines.

ketan said...

Thank you for writing about your experience.
Can quite understand the harrowing experience you must have had due to the flight delay. Apologies and sympathies.

Looking forward to make your trip again, hopefully with better luck next time!

Another thing u must keep in mind is that "Air Deccan is the only Airlines which introduced LOW cost carrier service(LCCS) in INDIA" .It
tremendously revolutionised the indian pvt aviation sector ,after that many new startups like PARAMOUNT AIRWAYS,GO AIR...etc dived into this profitable BUSINESS and also helpful to INDIANS in terms of time saving.U have mentioned King Fisher is Low cost Airline,i think it not so. This r all just my views on your feelings. HOPE TO HEAR REPLY from u WITH MORE Excitement.
my email chawan_ketan@yahoo.com
Have a nice day
By
Regards,
ketan

Anonymous said...

Hi!Ketan , nice move.

u jsut copied two lines from geeta seral's comment and rest of lines from my comment and pasted as ur comment... that's nice. That's ok. are u agree with me? or jsut for fun u made this comments?
any way have a fun.
by
seenu

Niladri Shekhar said...

Yes I also have very bad experience about cheap airfare. And that is AIR DECCAN. I went to Hyderabad once and there I had to wait for 4 hrs onward journey and for 3 hrs for return journey. And I have heard this trouble from many. Its horrible and very sad.

humair said...

Hi,
I also had a bad expereince with Air Deccan, once ihad to travel from Delhi to Srinagar, i arrived at the airport before half an hour, but the Airdeccan crew does not allow me to go as the plane si over booked and i heard the same problem from many people

Anonymous said...

Hi Steela,

Chetan here.

I really feel sympathy about your experience of cheap fligt. I also appoligse your effort to write to both of them i.e. cheapeast tikcet booking agency & Airlines. Many few are aware of their right of consumer & can do like you.
I also travelled through Spice Jet, Jet airways & Kingfisher airlines. But in all of these airlines i found Kingfisher is better airlines then Spice Jet & Jet airways. You will get good treatment from cabine crew & air hostess. Even in terms of facility provided it is better although it is costlier than all other flights. You will get good treatment from time of boarding to reaching your destination. This is my personal experince, may be some one agree or not. I hope you will get best option as Kingfisher for your next trip. I really thankfull to you for sending mail for worst experience.
Please keep in contact in future and send such informative message.
Please reply me.
Your true & loving friend,
Chetan.

DILIP said...

yes stell i agree for your view . please keep in touch

cr.menon said...

I think it is a onetime incident.It wint be same all the time

thirdpledge said...

As a professional and more as your friend, without writing big essays, I agree with you about the plight of domestic and Indian airlines in general.

thirdpledge said...

As a professional and more as your friend, without writing big essays, I agree with you about the plight of domestic and Indian airlines in general.

prashant said...

hi stella roy
how r u
n thanks for send me the invitation of friendship

Anonymous said...

Hi Stella,
I had gone through your experience at Air Deccan.Even I had an experience of 13 hours late from Kolkotta to chennai.Plz do write more about it.
Yours Zakir Hussain
zedaich@rediffmail.com

Deepak said...

Hi
thanks for invitation of friendship

Deepak

Sankha said...

Hi Stella,
You are absolutely right in your comments about Air Deccan . I had a similar experience when i booked a flight to Delhi. The flight got delayed by almost 5 hours. I had to cancel my tickets and book another flight. I think everybody should start avoiding Air Deccan. Yours sankha_mitra77@rediffmail.com.

Stella said...

You all are my good friends. I value your sincere comments. It makes me feel that I am with very smart people here.

Warm Regards,
-Stella

lc patidar said...

hi stella roy,
how r u
n thanks for send me the invitation of friendship.
Thank you for writing about your experience.
Yours patidarl.c.10@gmail.com.

Anonymous said...

Hi dear i dont want to give you any comments because you are a mad

Romit said...

hi stella,
how r u
n thanks for send me the invitation of friendship.
Thank you for writing about your experience.
Yours rbr1227@rediffmail.com

Anonymous said...

Hi Stella, as i think you are a aggarasive girl, which is very good now a days. thanks for friendship.Lot of people have such bad exp. in the life but like you we have to tell everybody, just for boost-up them.
with all the best wishes for your career and happy life.
Contact us during your india visit. we will take care of you.
thanks again. Vijay

Sandeep said...

Hai stella,

Thanks for giving this information.

Rajesh said...

Hi stella

I am feeling very great to be your friend, please accept my proposal of friendhip,
you are realy very energetic and dynemic personality,
keep writing me

prasanth said...

Hi Stella,
Thanx for sharing your experience with AirDeccan and Makemytrip.com. I never thought Air travel to be like that. So, i never try to travel like that. Iam very glad to receive mail from you. Please keep sending us such valuable information whenever you come across such experiences. I wish to continue this relationship in future.
I Wish U All the Best for ur Future, and Have a Nice Journey wherever you go.

Keep Writing me.
Bye for now.
Prasu.

Hem said...

Hi Seenu, Venu , Stella....,
Hem here,
As you said expecting from a LCC Airline is really irrelevant. At the same time, I would like to clarify to your point about Paramount AIrways.This is not another LCC, instead PARAMOUNT AIRWAYS IS A FULL SERVICE AIRLINE AT LOW COST BUT WITH INTERNATIONAL STANDARD OF SERVICES. The Business Model of Paramount itself is widely different from ALL Others in India and most of the International Airlines as well. In fact, the unique Business model of PARAMOUNT HAs recently been adopted by Lufthansa, Air Nippon, SilverJet, Max Jet etc.,
Right now Paramount is operating only in the South but likely to expand soon. Their Business model is to capture region after region rather than spreading wings throughout at one stretch. As a result of the unique Business model, comparitively cheap cost, excellent services etc, Paramount has now become the leading airline in South India with a market share of 24% (Pls read April issue of Business Standard's Open Sky). Its not only amazing that an Indian airline is capturing markets with its innovative business model but also makes us feel proud that even Foreign Airlines are following its way. Above all, Paramount has been awarded the Arch of Europe Award for quality and excellence in customer service with an innovative business model.
Should'nt this be a well done thing?
Regds,
Hem

pramodbabu23@rediffmail.com said...

Hi.
Thanks for invitation of friendship. Pl.arrange me your contact no.for communication.

Thanks.

From Pramod.

shivakant said...

hi stella ,thanks for invitation.

vishal said...

Hi stella thanx for invitation

Anonymous said...

hi stella
thanks for invitation for friendship keep it up.
santosh

Sohail said...

Hi,
Stella thanks for your invitation.....I would like to meet you soon.Take care n b in touch.Bye....

Anonymous said...

Thanks for send me the invitation of friendship.
Thank you for writing about your Thinking.

THKS

BIJUMON

Anonymous said...

Thanks for send me the invitation of friendship.
Thank you for writing about your Thinking.

THKS

BIJUMON

Anonymous said...

Thanks for send me the invitation of friendship.
Thank you for writing about your Thinking.

THKS

BIJUMON

Anonymous said...

Thanks for send me the invitation of friendship.
Thank you for writing about your Thinking.

THKS

BIJUMON

Anonymous said...

Thanks for send me the invitation of friendship.
Thank you for writing about your Thinking.

THKS

BIJUMON

Anonymous said...

hi hemm, thanks for ur rply. i knew about paramount.
keep in touch

by
seenu

Anonymous said...

Hai dear Stella,

Firts of all thanks to share your experience.In my life I will never travel in Deccan Airline.

You should demand the reply from the Deccan Airlines regarding the
inconvenience you face.you hv to get answer from them.

Thanks for your reply.
Best of luck for ur future travel in Airlines.....and pls go for a good and reputed Airline flight.

Jatinder said...

Hai dear Stella,

Firts of all thanks to share your experience.In my life I will never travel in Deccan Airline.

You should demand the reply from the Deccan Airlines regarding the
inconvenience you face.you must hv to get answer from them.

I feel these Websites like makemytrip.com, cleartrip.com, filghtraja.com, yatra.com etc are doing good business in terms of revenue but the faith was reuding day by day. First time when any one booked his ticket and do full faith and when his faith is broken by these co. he will never faith in future in these web sites.


Thanks for your reply.
Best of luck for ur future

Rohit Kumar said...

hi,
I am glad to read your experiance with these airlines. This is generally happens with these chip tickets. The thing you described with me, the same statement was told by my MBA Faculty Mr. Arun Drabum in Delhi. That time he waited for more than 6 hours. so my suggestion is people should book their tickets to keep in mind all the things.

yours
Rohit

Rohit Kumar said...

hi,
I am glad to read your experiance with these airlines. This is generally happens with these chip tickets. The thing you described with me, the same statement was told by my MBA Faculty Mr. Arun Drabum in Delhi. That time he waited for more than 6 hours. so my suggestion is people should book their tickets to keep in mind all the things.

yours
Rohit

kalyan said...

hi,
you look pretty.
intead of ajournalist u can be agood model. Why can't u try for it?.keep mailim\ng .
bye.
kalyan.

divs68 said...

Well hi stella, even i am a young writer like you and found it very interesting to know bout you, i think you write interestingly, would like to hear back from you soon...and i think we can be friends.

Anonymous said...

Hi Stella,

i feel very happy about your invitation

you are looking so beautyful.

Anonymous said...

Hi,Thanx a lot for invitation,although i do not have any idea that what the purpuse of doing this but hope there must be a good purposre behind this,nd an oppertunity to share individuals idea nd sentiments nd feelings.here i people r passing good comments for stella,but i always say each nd every body that never run behind the outer beauty u may be cheat but if u run behind inner beauty u will never cheat.nd about the air ticketing,nither i have any idea nor i had suffered from that type of journey.can say something next time......bye bye to every1.......Rajat(rajat_bbsr_in@yahoo.co.in)

Prashant said...

Well... i prefer not to talk about the pathetic service of these cheap airlines...

the other day i had to catch a flight from hyderabad to pune (where i live), the flight was to leave hyderabad at 5pm. there was a last minute cancellation. I had no choice but to book a costly flight back to my home.

Air Deccan - you should experience the way some of their pilots land... on one instance i felt that the plan was sliding away to the side.. trust me.. i did feel that way...

lot to talk about on this topic, but i got to get baack to work!!!!

Anonymous said...

guuuddddddddddddddddddddddd

Anonymous said...

its nice to hear

sajeevanch@rediffmail.com said...

hai stella you are so beautiful

parthiban said...

hi stella,
thanks for replying after long time.im glad to be u re friend.ure friends comments on flight is nice ure comments to.ure name is so sweet.hey im in india.about u stella.i too willing to meet u soon da.



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