Tuesday, March 27, 2007

Low cost airline dilemma

There are so many domestic airlines ( Go Air, Sahara Airlines, Kingfisher, Indian Airlines, Air India, SpiceJet, Indigo Airlines etc) in this country, people have so many choices still why do these Air deccan people think they can grab most of Indian passengers towards their airlines?

I had booked my ticket with them, when I went at their counter, there was so much of mess and confusion between their staff members, they were so much in a hurry as if they wanted to go somewhere, I was surprised to know that they don't even give seat numbers, what is the use of the boarding pass without a seat number? Because of this all passengers run at the security check to have the best seat available. It is so disgusting. Their flight had this foul smell when I entered, and I could not believe I have to sit in there for almost 2 hours. The seats were so small, did not even have proper leg space.

Frankly speaking they have nothing to offer, no customer service, no proper in-flight services, the flight is always late, or never have any space left for them to park their airplane at the airport because of which they have this dedicated air buses, these air buses of air deccan are worse then the local buses of Mumbai.
Agreed they are cheap, but still money is money, why will I spend my money on such a airline who has nothing to offer to their passengers. Day by day the number of passengers traveling by Air Deccan is decreasing and still the staff of Air Deccan is not improving.

I honestly think this airline should be banned. They have nothing to offer to their customers. Try out GO Air or Kingisher Airlines instead.

-Stella

14 comments:

kaavya said...

tnx for the info gal..will surely avoid dt one :)

Pradeep said...

hi,
Your comments are nice about Air Deccan, BUT you must remember that They are the first people to think of providing the service to the dreams of the Middle class society. There were no big hands when their project took off. They have single handedly built some airports in remote locations to provide the service.

Yes you might be right in saying that they are not improving their service. As the people in the cities we feel bad about their service, but we should be proud that IT WAS AIR DECCAN who initiated the low priced service and only then were the other airlines followed them.

Rather than critizing their service, as a young & journalist, I feel you should try to suggest some out of the box solutions for their problems. I am sure captain Gopinath would be really happy if you could do that.

Nilesh said...

hi stella

i want to know about u?

we friends?

Nitin said...

Hi Stella
Thanks for the information. I heard about the same two months ago.

laxmi said...

hi Stella
good thing go ahead.....

SR said...

Hi,
Your comments looks like an anti Air Decan movement. They have taken an initiative to change the Indian air travel industry and I strongly believe they have the ability to improve. Before criticizing Air Decean thinks about Airport authority of India, what they are providing???? You may start some positive and productive discussion, not with some hidden agenda………..
SR

Raj Sarma said...

Hi! Stella,

urs comments r right in case of Air Deccan. Presently, they r the worst airline. They fare r not always cheap. Once I booked a ticket for New Delhi and I found that Air Sahara was offering a rate much below then that of Air Deccan (Incl. Tax). Moreover, Sahara people give u free snacks whereas in Deccan u have to pay for the same. So, guys next when u travel check with other Airlines before purchasing a Ticket.

naresh said...

hi stella.........you look so cooooooool baby.

Anonymous said...

Hi Stella;
Though what you have said about Air Deccan is true but there are certain facts about this airline which makes it unique
1. they were the 1st one who made Indian Middle Class think about flying frequently.
2. They were the 1st one who made our Deptt of Railways think about changing their face.
3. Thanks to them even India Corporates have learnt saving time.

4. When you live on with a mission you tend to get baulk down by problem of human bandwidth, but i am they are trying hard to cope with all their lacunas and keep going.

Velmurugan said...

Please send this message to Air deccan.

annn said...

Haaaaiiiiii Stellaaa

I read ur discription the things which u have told is verry correct as the amount is getting cheap and also as the competition is increasing the air travels are not considering their customers "the travellers".

They should do it other vise they will lose all of them. any way we can hope for the best...

r74k said...

i agree yes airdeccan dont provide any kind of customer service, but we should be thankful to them that becoz of them and their fares today all other airlines started giving competetive rates to customers and its good competition becoz of air deccan

aditya said...

Hi


I don't know how many of you knows about the fact that in india Airlines business in running only on the 0.01% of total india population also this 0.01% ppl travels only once once in a year...I know many of them might be surprise how come...but its true...So if Caption Gopinath once thinked to work on this 0.01 issue and just try to increase this percentage by reducing the price...

one more equatin is here

time is inversely proportional to money (its my derived equation i have to fill patent for it .its under process :) )....
Means if you want to save your time pickup airoplane ....you'll get your destination in less time ..but in more money....Now This is for "stella Aunty/Gal" if you want luxury also then ...use kingfisssser...and jet..its your chice...but please don tell to uncle gopi to shutdown the deccan sevice ..because ppl here in india found still its very comforatyble journey than Trains....

Baby you should know the business "Daw Patch" uncle gopi try to attract the 1st and second class train travler...to boost his business ...he never tried to attract ppl who alreday traveling via aeroplane...remember the fraction0.001 percentage ...gopi is workin on that....

bye Baby/Aunty

SATYA PRAKASH said...

THANKS TO ADD ME AS A FRIEND
I read ur discription the things which u have told is verry correct as the amount is getting cheap.
OK THANKS



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